Build the workflow your business actually needs.
From the first customer enquiry to CRM, operations, approvals and delivery, Freshtiq builds connected systems instead of isolated tools.
Seven capabilities. One connected operating system.
You do not need to buy everything. Start with one measurable bottleneck, prove the workflow, then expand the same system when it makes sense.
AI Agents
AI sales, support and operations assistants grounded in approved business data, with escalation rules and controlled actions.
AI agent development →AI Voice Calling
Inbound AI receptionist, appointment reminders and opt-in follow-up calls linked to CRM, subject to local carrier approval.
AI voice calling and plans →WhatsApp Automation
Enquiry capture, qualification, booking, customer updates, CRM sync and human handoff using supported business messaging setups.
WhatsApp automation →Custom CRM & ERP
Lead pipelines, customer history, inventory, orders, approvals, field operations and reporting built around your process.
CRM & ERP development →Workflow & API Automation
Connect forms, databases, APIs, webhooks, CRM, messaging, notifications and approvals into reliable business workflows.
Workflow automation →Websites & Web Apps
Lead-generation websites, business portals, dashboards, e-commerce and connected web applications with analytics and integrations.
Website development →Booking & Service Systems
Appointments, reminders, order status, customer records and staff handoff for service businesses with repeated customer journeys.
Booking automation →When the workflow needs more than a chatbot.
We can combine the core capabilities into a deeper system where the business process requires it.
Scope first. Build second. Measure what changed.
A premium automation project should be understandable before development starts. We separate discovery, implementation, approval gates and acceptance so the workflow stays maintainable.
Map the bottleneck
Understand the current process, tools, users and repeated failure points.
Define the workflow
Agree inputs, outputs, integrations, exceptions and human approvals.
Implement in stages
Develop the smallest useful system with logging and testable checkpoints.
Test real scenarios
Validate edge cases, handoffs, access and customer-facing behaviour.
Launch with clarity
Deploy, document dependencies and hand over what the written scope includes.
Do not choose a service. Describe the problem.
Tell us where leads, customer replies, staff work or data are getting stuck. We will recommend the smallest sensible automation and provide a written scope before paid work begins.