Dual-bot ERP workflow for a Saudi radiator factory, designed to give customers and staff faster access to order, inventory and dispatch status.
The workflow addressed slow manual status checks, repeated order/inventory questions and fragmented factory tracking. The goal was to give customers and staff one structured path for order, inventory and dispatch information.
A dual-bot system: one customer-facing bot (order tracking, complaints, inventory lookup) and one internal bot for the factory team (order management, dispatch, inventory alerts). Both connected to the same database.
Order status, inventory lookup, complaint submission, delivery tracking. In Arabic + English.
Internal order management, inventory alerts, dispatch tracking, staff notifications.
Both bots read/write to the same SQLite DB. Instant sync between customer and factory.
Ollama-powered AI for complex queries. Handles Hindi, English, Arabic.
Chat-based admin panel. View orders, manage inventory, approve dispatches.
New order → factory notified. Dispatch ready → customer notified.
This page is a workflow concept/prototype for radiator-factory operations. It is not presented as proof of a live client deployment or measured client result.
Get a custom ERP bot system. Factory ERP packages start at ₹35,000; typical delivery is 2–6 weeks depending on modules and integrations.
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