Digital delivery, handover and corrections
Freshtiq Automation supplies digital development and automation services, not physical merchandise.
1. No physical shipping
Websites, software, CRM systems, chatbots and integrations are delivered electronically as described in the accepted fixed package or written project proposal. Physical shipping, couriers and physical product exchanges do not apply to these digital services.
2. Delivery and handover
Depending on the agreed scope, deliverables may include deployed access, configuration, approved source files, documentation and credentials handed over securely. Delivery timelines and customer prerequisites are specified in the agreed offer. See Delivery & Handover.
3. Revisions and exchange requests
There is no physical exchange. Requests for digital corrections or included revisions are reviewed against the acceptance criteria, revision limits and support period stated in the purchased package or written proposal. Additional features or changed requirements need separate written approval.
4. Cancellation and refunds
Cancellation and refund requests are governed by our Refund Policy and applicable law. This information does not override statutory consumer rights or a signed customer agreement.
5. Contact
For questions about delivery, revisions, cancellation or payments, contact hello@freshtiqautomation.com or visit Contact Us. Never disclose passwords, OTPs or card security codes.
Terms · Privacy · Refunds · Delivery details